Prescription & Supplement Requests
What you can request
Tap an option to begin. Every request is reviewed by our reception and clinical team, who will arrange the right next step for you.
Supported and delivered by GMC-registered doctors and GPhC-registered clinical prescribing pharmacists
Start your request- ✓Open 7am to 8pm, seven days a week
- ✓Urgent requests handled the same day where clinically appropriate
- ✓Out of hours: Doctorcall, our partner service, on 0344 257 0345
- ✓Less urgent: email, WhatsApp, or call, and we will pick it up when we are next open
- ✓Life-threatening or serious emergency: call 999
Important information
Same-day processing
We aim to process prescription requests the same day, seven days a week. Even so, please do not wait until you have run out before requesting.
Clinical review
Every prescription is reviewed by a GMC-registered doctor or a GPhC-registered clinical prescribing pharmacist. Some requests, particularly new medications, will require an appointment before medication can be issued.
Controlled medicines
Controlled drugs cannot be requested through this form and are subject to additional safeguards. Please contact the clinic directly.
Electronic prescriptions
Prescriptions issued by Levitas Clinic are private and issued electronically, so they can be sent to any UK pharmacy or delivered to your home anywhere in the UK. Our team will confirm any fees before you commit, and if a request cannot be approved, no prescription fee is charged.
Pharmacies within a mile of every clinic
Your electronic prescription can be dispensed at any pharmacy in the UK. If you would like to collect near one of our clinics, each site has trusted pharmacies within a short walk. Prefer not to collect at all? We can arrange home delivery instead, usually arriving by the next working day.
Mayfair
19-20 Woodstock Street, W1C 2AN
- 1 Boots Pharmacy · 361 Oxford Street 0.1 mi
- 2 Gould Pharmacy · 37 North Audley Street 0.3 mi
- 3 Life Pharmacy · 489 Oxford Street 0.4 mi
- 4 Mayfair Pharmacy · 33 Curzon Street 0.6 mi
- 5 The Pharmacy At Mayfair · 4 Shepherd Market 0.6 mi
The HVN, Knightsbridge
57-63 Knightsbridge, SW1X 7BF
- 1 Prince Pharmacy · 40 Knightsbridge, open to 1am 0.0 mi
- 2 Knightsbridge Pharmacy · 156 Brompton Road 0.5 mi
- 3 Zen Knightsbridge · 53 Beauchamp Place 0.5 mi
- 4 Hayatt Pharmacy · 187 Brompton Road 0.5 mi
Guildford
116 London Road, GU1 1TN
- 1 Boots Pharmacy · 12 Stoughton Road 0.7 mi
- 2 Boots Pharmacy · Warren Road, St Luke's 0.7 mi
Esher
8 High Street, KT10 9RT
- 1 Central Pharmacy · 68 High Street 0.1 mi
- 2 Boots Pharmacy · 19-21 High Street 0.1 mi
Distances are approximate straight-line measurements. Opening hours vary by pharmacy; our team can advise on the most convenient option, including next working day home delivery, when your prescription is issued.
Levitas Membership: no prescription fees
Levitas members pay no private prescription arrangement fees, and the consultations that new prescriptions often require are included. The savings add up quickly.
A member requesting one new prescription with a consultation saves more than three months of membership in a single visit.
What patients say
“The Dr understood my concerns and arranged a prescription”
Google review, Levitas Clinic
Read our Google reviewsFrequently asked questions
How long does a repeat prescription take?
We aim to process repeat prescription requests the same day, seven days a week. If your medication is due a review, our team will contact you to arrange this first.
Can I request a new medication without an appointment?
In most cases a clinician will need to assess you before prescribing a new medication, so our team will contact you to book a consultation. This is to make sure any new medicine is safe and appropriate for you.
What should I do if I have run out of my medication?
Select the emergency prescription option above and telephone your clinic: London on 0207 459 4854, Guildford on 01483 452 555, or Esher on 01372 642 555. Where clinically appropriate we will prioritise your request the same day. Our team are available from 7am to 8pm, seven days a week, and outside these hours Doctorcall, our partner out of hours service, can provide advice and review on 0344 257 0345.
How is this different from an online pharmacy?
Online prescription websites review a questionnaire and post medication. Levitas gives you that same convenience with a real clinic behind it: the clinicians reviewing your request also see patients face to face across our London and Surrey sites seven days a week, can arrange bloods and monitoring on site, and are available on the phone from 7am to 8pm. If your request needs a conversation, you get one, with a clinician who can actually see you.
What happens if a clinician cannot prescribe what I request?
Not every request can be approved, because our first duty is to prescribe safely. If a clinician cannot issue what you have asked for, no prescription fee is charged, we will explain why, and we will offer the right alternative, whether that is a different medicine, an appointment, or further tests. You will never be left without a next step.
Do members pay prescription fees?
No. The standard private prescription fee of £40 is included for Levitas members, as are GP consultations and blood draws, and members receive 10% off most other services. Membership starts from £45.00 per month.
I am not a Levitas member. Can I still request a prescription?
Yes. Existing patients who are not members can use this form, and new patients are very welcome. New patients will need to register and, for most prescriptions, attend an initial consultation so we can prescribe safely.
Request received
Thank you. Our reception team will review your request and pass it to the appropriate clinician. We aim to process requests the same day, seven days a week. Once approved, your electronic prescription will arrive by text and email, or we can arrange home delivery.
Ready when you are
Submit your prescription or supplement request now and our clinical team will take it from there: reviewed the same day where urgent, issued electronically to your phone and email, collected nearby or delivered to your door.
Start your requestLondon 0207 459 4854 · Guildford 01483 452 555 · Esher 01372 642 555 · Head Office 0207 459 4254
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